Lesson 4. Share your experience

Sharing you success.

One of the best ways to build CyberSecurity capacity in your workplace is to share your experiences of attempted scam or phishing emails with the rest of your team. This does not mean you forward the email or message to them – instead take a screenshot of it and send that on. 

Let everyone know how you and your teammate identified the scam and what tools and techniques you used to identify and validate that the email or message was a fake. Talk about what it was that alerted your scam-radar. If you received the message, it’s possible others will also get the same scam sent to them.

Report the Scam or Phishing email!

Do you want to make some positive steps towards reducing scam and phishing emails? Report suspicious emails to:

  • Your IT or security team - They can block the sender organisation-wide
  • The impersonated organisation - Forward it to the organisation's contact email address listed on their website.
  • Australian Cyber Security Centre - Report via ReportCyber (www.cyber.gov.au/report)
  • ACCC Scamwatch - www.scamwatch.gov.au

Final Thoughts

When in doubt, leave it out.

It's always better to verify and discover something was legitimate than to click and discover it was a scam. Deleting a real email usually has minor consequences. Falling for a scam can have major ones.

Resources

Resource 1 - Australian Cyber Security Centre

Australian Cyber Security Centre - Report via ReportCyber

Resource 2 - ACCC Scamwatch

ACCC Scamwatch

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